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OnTrac Customer Reviews

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4.59
3,366 ratings
5
4
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1
Kelsey SpencerVerified
8/7/2026
Delivered on time. Left parcel in a safe place.
Linda LopezVerified
8/7/2026
Will not follow instructions and will not leave in secure spot if they have to open any kind of door. Not coolLeft in wrong spot. Poor communication.
Chelsea RobinsonVerified
8/7/2026
Ontrac is horrible they will only leave on ground outside no matter if the building has a corridor or not it’s ridiculous Left in wrong spot.
Casey ShawVerified
8/7/2026
They refuse to open any doors even if they are unlocked on an apartment building and will leave packages on the ground in the rain where it can easily be stolen. I wish Abercrombie would stop using ontrac I’d rather wait an extra week to get delayed shipping from a legit carrier
Julie ColemanVerified
8/7/2026
Delivered on time.
Deborah SwansonVerified
8/6/2026
Left at the wrong apartment but at least they took a picture so I could find it. Left in wrong spot.
Grant SteinVerified
8/6/2026
Left in wrong spot.
Diana MataVerified
8/5/2026
Delivered on time. Contacted before delivery. Well protected parcel. Friendly service. Left parcel in a safe place.
Evan AlexanderVerified
8/4/2026
😊 thxDelivered on time.
Lisa CooperVerified
8/3/2026
Their tracking system could use some work. I believe the company is OnTracDelivered on time. Delivered early. Well protected parcel. Left parcel in a safe place.
Clinton LeVerified
8/3/2026
Delivered on time. Contacted before delivery. Well protected parcel. Left parcel in a safe place. Friendly service. Delivered early.
Scott WrightVerified
8/2/2026
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
Christopher MooreVerified
8/1/2026
Delivered on time. Contacted before delivery. Friendly service. Left parcel in a safe place.
Timothy Hunter PhDVerified
8/1/2026
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
Richard SpencerVerified
7/31/2026
Delivered on time.
Joshua DavisVerified
7/30/2026
Delivered on time.
Kimberly RileyVerified
7/29/2026
Delivered on time.
Mrs. Christina WolfeVerified
7/29/2026
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
Stephanie CarterVerified
7/28/2026
Delivered early. Delivered on time. Well protected parcel.
Sandra ReedVerified
7/28/2026
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.

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