OnTrac Customer Reviews
融合的
Automatic tracking software built for your carrierGet a free demo
4.59
3,271 ratings
5
4
3
2
1
12/9/2023
Delivered on time. Delivered early. Friendly service. Contacted before delivery. Well protected parcel. Left parcel in a safe place.
12/9/2023
I never got my package. Says it’s delivered but yet can’t find it anywhere.
12/9/2023
delayed for 5 days even though it was close and weather wasn't severe, also dropped off by a child 18/19 called me bro when I went to get the package off porch, super unprofessional and not even in a ontrac shirt or any kind of uniform Delayed. Unprofessional. Poor communication.
12/8/2023
Delivered on time. Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.
12/8/2023
good job on everything 😁.Delivered on time. Well protected parcel. Left parcel in a safe place.
12/8/2023
Updated frequently, couldn’t stop checking the app. I like it.Friendly service.
12/8/2023
My husband is the pastor of Open Door Baptist Church. Our home is the parsonage behind the church, which is a total different address from the church and whoever left my package left it at the church. Not my home. I did not know this for 24 hours until the secretary, let us know that she had it. Very frustrating! FedEx has done this many times, so I don’t know if that’s who did it but very unprofessional.Left in wrong spot.
12/8/2023
Package never arrived, or it was delivered to an incorrect address...Left in wrong spot.
12/8/2023
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
透過 AfterShip 改善整個售後體驗
整合 OnTrac 與多承運商追蹤 API
輕鬆將貨件追蹤整合到您的系統或網站中，以獲得無縫的追蹤體驗。 AfterShip 的追蹤 API 可讓您跨多個接觸點提供貨運可見性，而無需佔用您的開發資源。- 全球涵蓋：1,100 多家營運商整合和 52 多種語言
- 準確性：資料歸一化，標準化7個主狀態33個子狀態
- 資料完整性：人工智慧有助於識別新的追蹤號碼模式
- 正常運作時間和可靠性：正常運作時間超過 99.99%，符合 ISO 27001、SOC2 和 GDPR 合規性
因卓越的服務而獲得客戶認可
