OnTrac Customer Reviews

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4.59

3,271 ratings

4,483

269

107

372

David CoffeyVerified

3/2/2026

Did not receive item.....

Kimberly ThomasVerified

3/1/2026

Delivered on time.

Douglas RossVerified

3/1/2026

Delivered on time. Well protected parcel. Left parcel in a safe place.

Debbie SpencerVerified

3/1/2026

Delivered early. Well protected parcel. Left parcel in a safe place.

John FrancisVerified

3/1/2026

Delivered on time. Friendly service. Contacted before delivery. Well protected parcel. Left parcel in a safe place.

John FrostVerified

3/1/2026

Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.

Victoria JacksonVerified

2/27/2026

Delivered on time. Left parcel in a safe place.

Brian GarzaVerified

2/27/2026

Well protected parcel. Left parcel in a safe place.

Jeremy RogersVerified

2/26/2026

Delivered on time.

Clifford WrightVerified

2/25/2026

Delivered early. Delivered on time. Contacted before delivery. Friendly service. Left parcel in a safe place. Well protected parcel.

Katherine NealVerified

2/23/2026

this is the most stupidest courier in the business I have no idea why they are in business they dont do anything right First they messed up a simple delivery copy ink some how that had to be canceled next another package leave at the front door in stead throws it over the fence in front of the HOA in the middle of the walk way when it clearly says MY FRONT DOOR not a building over the box is crushed and there off to screw someone else's order up can't belive these fools it makes me angry Delayed. Damaged. Unprofessional. Poor communication. Left in wrong spot.

Alexander Gilbert Jr.Verified

2/22/2026

Delivered on time.

Kimberly CrossVerified

2/21/2026

I'm not sure if it is the seller or the actual carrier who gives these mixed messages but right now my package is still showing as if it's being shipped to the next facility when in fact I found it in my building lobby no good very unprofessionalPoor communication.

Andrew MyersVerified

2/21/2026

Delivered on time. Delivered early. Well protected parcel.

Sara GriffithVerified

2/21/2026

I cannot find my item

Ashley JacksonVerified

2/20/2026

I have not received my items. There is nothing at my door step, my box or the nearby houses.

Dr. Richard HallVerified

2/20/2026

Delivered on time. Delivered early. Left parcel in a safe place. Well protected parcel.