OnTrac Customer Reviews

Integrated
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4.59 3,430 ratings
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  1. R Richard Copeland Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place. Delivered early.
  2. D Denise Smith Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered early.
  3. K Kelsey Davis Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered early. Contacted before delivery. Well protected parcel. Left parcel in a safe place.
  4. J Jessica Miller Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time.
  5. K Kelsey Spencer Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Left parcel in a safe place.
  6. L Linda Lopez Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Will not follow instructions and will not leave in secure spot if they have to open any kind of door. Not coolLeft in wrong spot. Poor communication.
  7. C Chelsea Robinson Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Ontrac is horrible they will only leave on ground outside no matter if the building has a corridor or not it’s ridiculous Left in wrong spot.
  8. C Casey Shaw Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    They refuse to open any doors even if they are unlocked on an apartment building and will leave packages on the ground in the rain where it can easily be stolen. I wish Abercrombie would stop using ontrac I’d rather wait an extra week to get delayed shipping from a legit carrier
  9. J Julie Coleman Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time.
  10. D Deborah Swanson Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Left at the wrong apartment but at least they took a picture so I could find it. Left in wrong spot.
  11. G Grant Stein Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Left in wrong spot.
  12. D Diana Mata Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Contacted before delivery. Well protected parcel. Friendly service. Left parcel in a safe place.
  13. E Evan Alexander Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    😊 thxDelivered on time.
  14. L Lisa Cooper Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Their tracking system could use some work. I believe the company is OnTracDelivered on time. Delivered early. Well protected parcel. Left parcel in a safe place.
  15. C Clinton Le Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Contacted before delivery. Well protected parcel. Left parcel in a safe place. Friendly service. Delivered early.
  16. S Scott Wright Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
  17. C Christopher Moore Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Contacted before delivery. Friendly service. Left parcel in a safe place.
  18. T Timothy Hunter PhD Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
  19. R Richard Spencer Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time.
  20. J Joshua Davis Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time.

Enhance the entire post-purchase experience with AfterShip

Integrate OnTrac and Multi-Carrier Tracking APIs

Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.
  • Global coverage: 1,100+ carrier integrations and 52+ languages
  • Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
  • Data integrity: AI helps recognize new tracking number patterns
  • Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
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