OnTrac Customer Reviews

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4.59 3,430 ratings
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  1. J John Johnson Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
  2. A Ashley Weiss Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    perfect delivery
  3. M Michael Brown Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered early. Delivered on time. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
  4. C Christina Walker Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered early. Contacted before delivery. Friendly service. Left parcel in a safe place. Well protected parcel.
  5. K Kyle Gonzalez Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Left parcel in a safe place. Delivered on time. Well protected parcel.
  6. M Miranda Hughes Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Not received. Don't know where package is.
  7. A Alex Wells Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Well protected parcel. Left parcel in a safe place.
  8. M Michael Williams Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
  9. V Valerie West Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
  10. K Katie English Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    The messenger was taken a photo at my lobby area, but didn't take a photo where my package is and I lost it
  11. K Kelly Eaton Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Well protected parcel. Left parcel in a safe place.
  12. D David Callahan Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
  13. M Mr. Connor Swanson Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Left parcel in a safe place. Well protected parcel.
  14. A Amy Fleming Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Left parcel in a safe place.
  15. H Heather Barr Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
  16. M Michael Mcclure Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered early. Well protected parcel. Left parcel in a safe place.
  17. K Kimberly Wu Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered early. Well protected parcel. Left parcel in a safe place.
  18. R Renee Smith Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Package was left outside the apartment rental office, not outside either of my apartment unit doors. Tracking shows package was delivered at 11:47AM, but I wasn’t notified until 12:25PM. Because the package wasn’t delivered to my apartment unit and there was a 38 minute delay in notifying me of delivery, the package was unfortunately stolen. This was completely avoidable. Since I was home at the time of delivery, if it were delivered to my apartment unit, I would have retrieved it before theft.Left in wrong spot. Poor communication.
  19. J James Turner Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Delivered early. Contacted before delivery. Left parcel in a safe place.
  20. S Shaun Vega Verified This review is verified by AfterShip Reviews app. Click to learn more about AfterShip Reviews.
    Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.

Enhance the entire post-purchase experience with AfterShip

Integrate OnTrac and Multi-Carrier Tracking APIs

Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.
  • Global coverage: 1,100+ carrier integrations and 52+ languages
  • Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
  • Data integrity: AI helps recognize new tracking number patterns
  • Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Learn more about OnTrac integration >
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