OnTrac Customer Reviews
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4.59
3,184 ratings
5
4
3
2
1
4/18/2024
my package was supposed to be delivered face to face, as I am disabled and in a power wheelchair. no one even knocked on my door to try and make face to face contact.
4/17/2024
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
4/17/2024
I have noticed that the OnTrac & ups delivers my packages to the other side that is Apartment B & it comes before mine but I am apartment B on 21 W 1425 N which is on the left side when you get to my apartments… I am very irritated about my orders starting to be delivered a lot more over there than usual & my neighbors steal them & wont admit to it… please pay attention to ur apartments & the address…. Left in wrong spot.
4/16/2024
Delivered on time. Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.
4/14/2024
the driver has a wonderful nice personality you guys should give him a raiseFriendly service.
4/14/2024
Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
4/14/2024
Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.
4/14/2024
As viewed on ringcam on trac driver literally hurled my package at the sidewalk and stalked away. Fortunately items were well packaged and suffered no damage.Unprofessional.
4/13/2024
Delivered on time. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
4/13/2024
Truly Are AMAZING TEMU and Your Company Compassion and Greatest Delivery! Well protected parcel.
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Recognized by customers for exceptional service


























































































