OnTrac Customer Reviews
Integrated
4.59
3,184 ratings
5
4
3
2
1
8/24/2021
package said it was delivered however there was nothing there. I had this exact order delivered just fine before so there is no reason they cant find me now. There are cameras in my complex and no delivery drivers come to or even near my door ever. When I called to complain the company said the delivery guy was in complex & said he dropped it off so case closed. I dont know where he left MY package but it was not at my door!Left in wrong spot.
8/22/2021
Driver arrived very late (after 8pm), and he or she did not even attempt to ring the doorbell. He or she just smashed the box flat and shoved it through bars in my front gate. I am filing claim with the shipper.Damaged. Unprofessional.
8/19/2021
Delivered on time. Delivered early. Contacted before delivery. Well protected parcel. Friendly service. Left parcel in a safe place.
8/17/2021
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
8/17/2021
Delivered on time. Friendly service. Left parcel in a safe place. Well protected parcel.
Enhance the entire post-purchase experience with AfterShip
Integrate OnTrac and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Recognized by customers for exceptional service
