OnTrac Customer Reviews
Integrated
Automatic tracking software built for your carrierGet a free demo
4.59
3,271 ratings
5
4
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1
1/5/2022
the item was left 8n a porch. in plain site right by a major. road and delayed more then. a week says friday the 31st shiws up today the 4th. and left in plain site wear somebodt couod of grab it. and would be out ine hundred and two dollars. the delivery is total bullshit delayed and left out in the open. Poor communication. Left in wrong spot.
12/31/2021
Delivered on time. Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.
12/24/2021
It took almost a full month to get my package. I called about it, and all they could tell me was “I had to wait it out until they get more drivers.” This was after I received a tracking notification telling me it was out for delivery… 4 days in a row, each time it got rescheduled to the point of no updates for weeks. Absolutely a terrible experience.Poor communication.
12/23/2021
Delivered on time. Friendly service. Well protected parcel. Left parcel in a safe place.
12/23/2021
Delivered on time. Friendly service. Well protected parcel. Left parcel in a safe place.
Enhance the entire post-purchase experience with AfterShip
Integrate OnTrac and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
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