OnTrac Customer Reviews
Integrated
Automatic tracking software built for your carrierGet a free demo
4.59
3,271 ratings
5
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1
8/19/2022
Left at locked front door of an office after hours. Didn’t ring door bell just walked away Unprofessional. Poor communication.
8/18/2022
I thought the package could have used some bubble wrap being that it had fragile pencils inside… but that isn’t the fault of the delivery.
8/16/2022
I loved that it was fast shipping but the person who delivered my package dropped the box over the fence. I saw him drop it. Luckily my perfume bottle didn’t break but if it was more fragile stuff it probably would’ve have really damaged.Poor communication. Unprofessional.
8/15/2022
Left the package at the step’s edge. One door open or close, and the box could’ve fallen downstairs. Left in wrong spot. Unprofessional.
8/12/2022
Delivered on time. Delivered early. Friendly service. Contacted before delivery.
8/10/2022
Delivered on time. Friendly service. Well protected parcel. Left parcel in a safe place.
8/9/2022
Delivered early. Friendly service. Left parcel in a safe place. Well protected parcel. Contacted before delivery. Delivered on time.
Enhance the entire post-purchase experience with AfterShip
Integrate OnTrac and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Recognized by customers for exceptional service
