DHL eCommerce Customer Reviews
IntegratedRecommended
Automatic tracking software built for your carrierGet a free demo
4.39
6,457 ratings
5
4
3
2
1
7/8/2022
The package delivered a day late but I blame that on my ordering date. I ordered pretty close to the 4th of July so I understood why it took longer than expected. Other than that, it was pretty good.
7/8/2022
DELAY! NO communication at all as to why there was a delay..received shipment 2 weeks after the shipment due date. NO update notifications on my package sent to me at ALL! Unsatisfied customer for sure! Thanks! Delayed. Poor communication.
7/7/2022
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
7/7/2022
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
7/6/2022
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
7/6/2022
I was aware of possible delays ahead time because the company I ordered from did keep me updated. I have no complaints. Parcel was placed in a safe place and items were intact and not damaged.Contacted before delivery. Well protected parcel. Left parcel in a safe place.
Enhance the entire post-purchase experience with AfterShip
Integrate DHL eCommerce and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Recognized by customers for exceptional service
