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UPS Customer Reviews

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4.61
44,624 ratings
5
4
3
2
1
Meg*****Verified
12/15/2021
Delivered early. Well protected parcel. Left parcel in a safe place.
Zac*****Verified
12/15/2021
Well protected parcel. Contacted before delivery. Delivered on time. Left parcel in a safe place.
Rob*****Verified
12/15/2021
Delivered on time. Left parcel in a safe place.
Bar*****Verified
12/15/2021
Delivered early. Well protected parcel. Left parcel in a safe place.
Dar*****Verified
12/15/2021
Delayed.
Eli*****Verified
12/15/2021
Delivered early. Contacted before delivery. Left parcel in a safe place.
Dav*****Verified
12/15/2021
ups missed me first day. they came way earlier than they'd normally. today they arrived later and box was dinged on top pretty good. handling was OK at best by them. luckily it was packed so well
Amy*****Verified
12/15/2021
I didnt know where my package was for 3 days straight, no updates, no communication from either shipping company. PLEASE never use that shipping method again, i didnt know i was even going to get my package until it was actually hereDelayed. Poor communication.
Mat*****Verified
12/15/2021
Delayed.
Ang*****Verified
12/15/2021
Delivered on time. Well protected parcel. Left parcel in a safe place.
Mel*****Verified
12/15/2021
Delivered on time. Left parcel in a safe place.
Bon*****Verified
12/14/2021
Item not received. Delivered elsewhereLeft in wrong spot.
Mat*****Verified
12/14/2021
Delivered on time. Friendly service. Well protected parcel. Left parcel in a safe place.
Ann*****Verified
12/14/2021
Delivered on time.
Lis*****Verified
12/14/2021
Delivered on time. Left parcel in a safe place.
Ter*****Verified
12/14/2021
DELIVERED MY PACKAGE TO THE WRONG ADDRESS!!!!!!!!!!!
Kim*****Verified
12/14/2021
Delayed.
Rac*****Verified
12/14/2021
Well protected parcel.
Aim*****Verified
12/14/2021
Delayed.
Kat*****Verified
12/14/2021
Didn't ring my door bell and handed my package to the wrong person which could have been stolen and notified me a hour later after "delivery" if I could 0 StarsUnprofessional. Poor communication.

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