Skip to main content
top banner main image
Start for free. Then get your first month for just $1 on select plans.
Start for free

UPS Customer Reviews

IntegratedRecommended
Automatic tracking software built for your carrierGet a free demo
top store banner desktop main image
4.61
44,624 ratings
5
4
3
2
1
Lau*****Verified
2/10/2022
The worst delivery option , I paid 30 dollars for 3 day delivery and I wasn’t home when they wanted to delivered so then they made me pay 7 more dollars just so I was able to pick it up and they said they would call me when it was ready to pick up which they never did call, then they wouldn’t let my alternative pick up person pick it up for me and the ups customer service lady in Dayton Ohio location was so rude and I had the worst experience, I had to call 5 times and waited on the line 20 min.
Kyl*****Verified
2/10/2022
Delivered on time.
Suz*****Verified
2/10/2022
Left parcel in a safe place.
Nan*****Verified
2/10/2022
500 USD package was left outside without a signature. I was home when it was stopped off, driver didn't knock/ring.Unprofessional. Poor communication. Left in wrong spot.
Jef*****Verified
2/10/2022
Left parcel in a safe place.
Dr.*****Verified
2/10/2022
Well protected parcel. Left parcel in a safe place. Friendly service. Delivered on time.
Lin*****Verified
2/10/2022
Delivered on time. Well protected parcel.
Joh*****Verified
2/10/2022
Delivered on time. Friendly service. Well protected parcel. Left parcel in a safe place.
Dav*****Verified
2/10/2022
Says it’s in blossvale,NY 13308 when it got delivered to Lyons Falls,NY 13368 where it was suppose to go which is Lyons Falls,NY Left in wrong spot.
Cha*****Verified
2/10/2022
Delivered early. Friendly service.
Eri*****Verified
2/10/2022
Contacted before delivery. Well protected parcel. Delivered on time.
Ben*****Verified
2/10/2022
I don’t reserve nothing
Dr.*****Verified
2/10/2022
Was out for delivery three times, tracking wasn’t even close. Customer service is a joke, failed deliveries qith no attempt of delivery and no reason. Would give zero stars if i could. Joke of a company Delayed. Poor communication. Unprofessional.
Kat*****Verified
2/10/2022
Delivered early.
Jes*****Verified
2/10/2022
Delivered on time.
Kev*****Verified
2/10/2022
Amazing Delivered on time. Friendly service. Well protected parcel.
Ste*****Verified
2/10/2022
your app told me it was delivered 2 days ago and it only arrived todayDelayed. Unprofessional. Poor communication.
Jas*****Verified
2/10/2022
Delivered on time. Friendly service.
Kel*****Verified
2/10/2022
Delivered on time.
Zac*****Verified
2/10/2022
Delivered early.

Enhance the entire post-purchase experience with AfterShip

Google Drive
Google Drive
Google Drive
Google Drive
Google Drive
AfterShip
Google Drive
Google Drive
Google Drive
Google Drive
Google Drive

Integrate UPS and Multi-Carrier Tracking APIs

Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.
  • Global coverage: 1,100+ carrier integrations and 52+ languages
  • Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
  • Data integrity: AI helps recognize new tracking number patterns
  • Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Learn more about UPS integration >
Stars

Recognized by customers for exceptional service

G2 BadgeG2 BadgeG2 BadgeG2 BadgeG2 BadgeG2 BadgeG2 BadgeG2 BadgeG2 Badge
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer