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UPS Customer Reviews

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4.61
44,745 ratings
5
4
3
2
1
Mic*****Verified
4/16/2022
Delivered on time.
Nic*****Verified
4/15/2022
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
Art*****Verified
4/15/2022
Delivered on time.
Jen*****Verified
4/15/2022
Delivered on time. Friendly service.
Sar*****Verified
4/15/2022
Delivered on time. Well protected parcel. Left parcel in a safe place.
Mar*****Verified
4/15/2022
I made this order a month ago, and I don’t know what happened I finally got it after complaining many, many times to the company. I’m just not satisfied and there’s been nothing offered to me as far as a discount or credit, I just think that that would be fair considering I waited so long to receive my order.
Reb*****Verified
4/15/2022
Delivered on time.
Jam*****Verified
4/15/2022
Incorrect items.
Mar*****Verified
4/15/2022
Delivered on time. Well protected parcel. Left parcel in a safe place.
Ale*****Verified
4/15/2022
Delivered early.
Isa*****Verified
4/15/2022
Never got the package. UPS should have never handed my package to my irresponsible incompetent post office. They say they delivered it, but I still don’t have it! If I would have known about this switcheroo I would have never ordered!
All*****Verified
4/15/2022
Delivered on time. Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.
Ant*****Verified
4/15/2022
Delivered on time.
Kim*****Verified
4/15/2022
Delivered on time. Well protected parcel. Left parcel in a safe place.
Gre*****Verified
4/15/2022
Delivered on time.
Chr*****Verified
4/15/2022
Amazing well done
Dav*****Verified
4/15/2022
Unprofessional.
Jam*****Verified
4/15/2022
Delivered on time. Delivered early.
Joh*****Verified
4/15/2022
Delivered on time.
Rod*****Verified
4/15/2022
This product stated STANDARD DELIVERY! The delivery driver refused over several days to leave the package stating a signature was required. Though giving me zero written evidence of a signature being required. I even contacted the company I bought it from to ensure it wasn’t a mistake they stated to me and reached out to UPS and stated it was only Standard delivery that they should of left it on my porch. It took 3 days from original delivery to receive my package! Very unsatisfied with UPS! Delayed. Unprofessional. Poor communication.

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