UPS Customer Reviews
IntegratedRecommended
Automatic tracking software built for your carrierGet a free demo
4.61
44,851 ratings
5
4
3
2
1
9/22/2022
Delivered on time. Contacted before delivery. Delivered early. Well protected parcel. Friendly service. Left parcel in a safe place.
9/22/2022
Contacted before delivery. Delivered on time. Friendly service. Left parcel in a safe place.
9/22/2022
The AfterShip app says my package was delivered to my front door at 11am yesterday and I got home from work around 4:30pm and it was nowhere to be found. Also the UPS app says the same thing and I cannot get ahold of anyone to figure out maybe if they delivered to the wrong door or whatnot. It's a very important package that I need ASAP. Thank you and hopefully we can figure this out! Sincerely ~Brendan MurphyDelayed. Poor communication. Left in wrong spot.
9/22/2022
Even though the website has the correct address, the wrong one listed on the label. Also, it was transferred from UPS to USPS without my knowledge. I had called UPS and they told me about the transfer, and did not explain why it happened.Delayed. Unprofessional.
Enhance the entire post-purchase experience with AfterShip
Integrate UPS and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Recognized by customers for exceptional service
