Delivered on time. Well protected parcel. Left parcel in a safe place.
Hermes Germany Tracking
*AfterShip provides package tracking services only. For inquiries about order details, please contact your retailer.
Advance features
About Hermes Germany
Hermes Germany, part of Otto Group, is a logistics firm that offers delivery services in Germany and other European nations. With 18000 employees worldwide and 16500 ParcelShops in Germany, it provides various shipping options for businesses and individuals, including same-day, next-day, and standard delivery, as well as package tracking, insurance, and international shipping. The company has focussed on digital expansion, providing an app for package tracking and a chatbot to answer frequently asked questions about deliveries.
Hermesworld
Hermes Germany and Hermesworld are both part of the same company, Hermes Group. But Hermesworld is the international arm of the Hermes Group. Hermes International works closely with various partners and agents, such as UPS, DHL, and FedEx, to provide reliable and efficient cross-border shipping solutions.
While Hermes Germany focuses on the German market, Hermesworld deals with international shipments and manages the logistics of cross-border deliveries. However, both companies are part of the same group and collaborate closely to ensure smooth operations across their respective areas of expertise.
Parcel Shipments in Germany
Hermes Germany offers a wide range of efficient and reliable parcel shipment services in Germany. They cater to customers from various sectors, whether they have small or large parcel volumes. They offer expertise solutions that are tailored to meet the specific needs of commercial volume shippers.
MyHermes Business
MyHermes Business is a service offered by Hermes Germany that provides tools to make daily parcel shipping more comfortable for powersellers and online retailers. This solution includes collection of consignments within a 3-hour time frame, shipment to over 26 countries within Europe, liability up to €500, COD, and simple management of return shipments.
Individual Solutions
Hermes also provides individual solutions for mail order retailers and fulfillment providers, offering targeted and sector-specific shipping solutions, innovative services, a personal contact, and detailed tracking of performance. Their special services include direct delivery to the ParcelShop, identity service with various combination options of the authorization module, COD service, and premium service (time-definite delivery).
Hermes Customer Services
For customers receiving parcels, Hermes offers reliable, fast, and straightforward services that include up to four delivery attempts, parcel left with neighbors, notification card with details of the next attempted delivery or neighbor the package has been delivered to, provision of requested or alternative address, direct delivery to the nearest ParcelShop, 10 days storage of the parcel, and consignment information system.
The Hermes ParcelShops
Hermes is committed to enhancing the customer experience by making the shipping and receipt of parcels convenient for them through their ParcelShops located at bakeries, newsagents, petrol stations, and laundries. The Hermes ParcelShops operate longer opening hours, making them easy to access for customers.
Hermes Germany Customer Reviews
4.83 354 ratings
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Delivered on time. Delivered early. Contacted before delivery. Well protected parcel.
Delivered early. Contacted before delivery. Well protected parcel.
Frequently Asked Questions
How do I track my Hermes Germany order?
To track your Hermes Germany order, you can use the AfterShip tracking page. Here are the steps to follow:
Find your tracking number;
Visit the AfterShip Tracking Page by following this link: https://www.aftership.com/track.
Enter your tracking number: On the tracking page, enter your Hermes Germany package tracking number and click the "Track" button.
Review tracking information: After a moment, the website will display the current status of your package, including its last known location and estimated delivery date.
If you have any additional questions, please contact Hermes Germany customer service for further assistance.
Where is Hermes headquarters in Germany?
In Germany, Hermes has its headquarters located in Hamburg.
Where is Hermes shipped from?
The company was originally founded in Germany and it is currently headquartered in Hamburg, Germany. However, it has expanded its operations to many other countries, including the United Kingdom, France, Italy, Spain, Austria, Russia, China, and Australia, among others. Therefore, depending on where you are sending or receiving a package from, Hermes may be shipped from any of their numerous locations worldwide.
How long does Hermes Germany shipping take?
The shipping time for Hermes Germany can vary depending on several factors, including the origin and destination locations, the type of service selected, and any customs or border clearance requirements. In general, Hermes Germany offers both domestic and international shipping options with delivery times ranging from a few days to a few weeks, depending on the service level chosen. For example, their standard parcel delivery service within Germany may take 2-3 business days while it may take longer for remote areas.
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Recognized by customers for exceptional service
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