FedEx Customer Reviews
IntegratedRecommended
Automatic tracking software built for your carrierGet a free demo
4.54
34,581 ratings
5
4
3
2
1
3/28/2026
Friendly service. Delayed several days by FedEx. Box damaged. unknown if mattress is damaged. Delayed. Damaged.
3/28/2026
Delivered on time. Well protected parcel. Left parcel in a safe place.
3/28/2026
Delivered on time. Friendly service. Well protected parcel. Left parcel in a safe place.
3/28/2026
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
3/28/2026
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
3/28/2026
Delivered on time. Friendly service. Well protected parcel. Left parcel in a safe place.
3/28/2026
Delivered on time. Well protected parcel. Left parcel in a safe place.
3/28/2026
I'm a 66-year-old lady and the driver couldn't call me on the Butterfly call box so I could let him or her in to bring it to my apartment door at least, but left it in the mail room I had to pick up those heavy boxes to put in my cart myself to take to my apartment. The drivers should be aware that this is the Senior Citizen Building, and not everyone can carry heavy boxes like mine. Unprofessional. Poor communication.
3/28/2026
FedEx has a terrible tendency of throwing packages if they seem too heavy. Maybe consider having another driver so heavier items that would otherwise need a team lift are actually delivered as a team lift. Unprofessional.
3/28/2026
Thank you for delivering the item in my front door. We have theft problems in the common mailroom and worried that my package will be stolen. I appreciate the driver for taking the time to deliver this package. Delivered on time. Left parcel in a safe place.
Enhance the entire post-purchase experience with AfterShip
Integrate FedEx and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Recognized by customers for exceptional service
