OnTrac Customer Reviews
Integrado
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4.59
3,271 ratings
5
4
3
2
1
12/9/2023
Delivered on time. Delivered early. Friendly service. Contacted before delivery. Well protected parcel. Left parcel in a safe place.
12/9/2023
I never got my package. Says it’s delivered but yet can’t find it anywhere.
12/9/2023
delayed for 5 days even though it was close and weather wasn't severe, also dropped off by a child 18/19 called me bro when I went to get the package off porch, super unprofessional and not even in a ontrac shirt or any kind of uniform Delayed. Unprofessional. Poor communication.
12/8/2023
Delivered on time. Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.
12/8/2023
good job on everything 😁.Delivered on time. Well protected parcel. Left parcel in a safe place.
12/8/2023
Updated frequently, couldn’t stop checking the app. I like it.Friendly service.
12/8/2023
My husband is the pastor of Open Door Baptist Church. Our home is the parsonage behind the church, which is a total different address from the church and whoever left my package left it at the church. Not my home. I did not know this for 24 hours until the secretary, let us know that she had it. Very frustrating! FedEx has done this many times, so I don’t know if that’s who did it but very unprofessional.Left in wrong spot.
12/8/2023
Package never arrived, or it was delivered to an incorrect address...Left in wrong spot.
12/8/2023
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
Mejora toda la experiencia postventa con AfterShip
Integra OnTrac y las APIs de seguimiento multioperador
Integre fácilmente el seguimiento de envíos en su sistema o sitio web para disfrutar de una experiencia de seguimiento perfecta. La API de seguimiento de AfterShip le permite ofrecer visibilidad de envío a través de múltiples puntos de contacto sin sobrecargar sus recursos de desarrollo.- Cobertura global: más de 1100 integraciones de operadores y más de 52 idiomas
- Precisión: Datos normalizados y estandarizados 7 estados principales y 33 subestados
- Integridad de los datos: la IA ayuda a reconocer nuevos patrones de números de seguimiento
- Tiempo de actividad y confiabilidad: 99,99 %+ de tiempo de actividad, cumplimiento de ISO 27001, SOC2 y GDPR
Reconocido por los clientes por su servicio excepcional.
