DHL eCommerce Customer Reviews
IntegratedRecommended
Automatic tracking software built for your carrierGet a free demo
4.38
6,402 ratings
5
4
3
2
1
4/1/2024
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
3/31/2024
Wasn’t delivered at my front door never called me. And I can’t find the package anywhere.Left in wrong spot. Poor communication.
3/31/2024
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Left parcel in a safe place. Well protected parcel.
3/30/2024
The package was delayed because “no addresses found” when I clearly put the full address and returned to sender with no information where the package currently was. Now the package comes up as delivered but is not at the desired location and now I have no idea where my package is. Please work on your system everything is unclear I have no idea how to track down my package Delayed. Poor communication.
3/29/2024
My package did not arrive. It says it has been delivered. and it is not at my house. I paid a bunch of money for the item and I'm not sure why it is saying delivered when it clearly was not.
3/28/2024
Delivered on time. Contacted before delivery. Well protected parcel. Left parcel in a safe place. Friendly service. Delivered early.
Enhance the entire post-purchase experience with AfterShip
Integrate DHL eCommerce and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Recognized by customers for exceptional service
