DHL eCommerce Customer Reviews
IntegratedRecommended
Automatic tracking software built for your carrierGet a free demo
4.39
6,444 ratings
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1
12/14/2021
Delivered on time. Contacted before delivery. Well protected parcel. Left parcel in a safe place.
12/14/2021
Delivered on time. Delivered early. Friendly service. Left parcel in a safe place. Well protected parcel.
12/14/2021
I should have picked the free shipping instead instead of paying extra for 3-5 day shipping.Delayed.
12/14/2021
Delivered on time. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
12/14/2021
I check the app and my package is still in transit. I check again about 2 hours later and the package has been delivered, about 5 hours ago. updates make no sense and are innaccurate.Delayed. Poor communication.
12/12/2021
Have not got the package. And the DHL says it was delivered 3 days ago!!!!
12/12/2021
I do have at least 7 packages late so far... And I hope they get delivered before Christmas 🎄🎄🎄 it also would be nice to get my way over late packages delivered now... I have very bad luck with your company..alot of missing packages but says delivered when it wasn't... And I hate that...Delivered on time. Left parcel in a safe place.
Enhance the entire post-purchase experience with AfterShip
Integrate DHL eCommerce and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Recognized by customers for exceptional service
