DHL eCommerce Customer Reviews
IntegratedRecommended
Automatic tracking software built for your carrierGet a free demo

4.38
6,444 ratings
5
4
3
2
1
12/19/2021
Delivered on time. Friendly service. Left parcel in a safe place. Well protected parcel.
12/19/2021
It was delivered between the time stated on the website.Delivered on time.
12/18/2021
Delivered on time. Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.
12/18/2021
Delivered on time. Contacted before delivery. Well protected parcel. Left parcel in a safe place.
12/18/2021
Delivered on time. Delivered early. Contacted before delivery. Well protected parcel.
12/18/2021
Package has not been delivered and every time some thing is sent via DHL it makes me nervous. I have had no help so far. They have not delivered my package like they said they did so I’ll give it a couple of days. I know it’s crazy and those guys are busting their tails but come on. Thanks!
12/17/2021
I paid extra money to get my package in 3 to 5 days and it took 8 days to get it. tried to contact customer support about getting my money back for the shipping and can't call customer support. all they have is email and they still haven't emailed me back yet. Delayed. Poor communication.
12/17/2021
Delivered on time. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
Enhance the entire post-purchase experience with AfterShip
Integrate DHL eCommerce and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Recognized by customers for exceptional service


























































































