DHL eCommerce Customer Reviews
IntegratedRecommended
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4.39
6,457 ratings
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4/28/2022
U seem to have delivered the package to the wrong address. The package should be delivered to GL11 5BT and not that listed. Why don’t u use the contact number supplied in UK for me 07342089129. I need the item urgently and I don’t know why u have delivered it to the wrong address. Please can DHL uk contact me with an update asap
4/27/2022
Was delayed for multiple weeks past expected time of arrival, DHL had a lack of proper response until I was told that it had finally left the warehouse it had been stuck, after that the shipment carried on as expected. Package was delivered with no damage and was the correct package, no complaints as far as the store goes.Poor communication. Delayed.
4/27/2022
After first two weeks, I tracked the order, one of the items has canceled because of some excuses. Therefore, I was responsible for tracing of cancelation, NOT company!. After one month, I had to pick the package up from the post office, while I paid for delivery in the final destination. I charged extra money (almost 6 eures), while the company mentioned on the website that the price is the final price.
Enhance the entire post-purchase experience with AfterShip
Integrate DHL eCommerce and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
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