DHL eCommerce Customer Reviews
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4.39
6,444 ratings
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6/28/2022
Delivered on time. Friendly service. Well protected parcel. Left parcel in a safe place.
6/28/2022
Ordered this last week and tracking says it has been delivered to someone’s house in California. I clearly live in England which is a different country! I was eagerly waiting for my Innospresso and greens but I guess someone else will enjoy them 😡 Thanks a damn lot! Delayed. Left in wrong spot.
6/28/2022
Maybe it’s a problem with the app but it took about a week to get ANY status updates on this order. Initially the order was said to be arriving on the 25th — it didn’t arrive until yesterday (6/27). Furthermore, the tracking information never updated to reflect the delay… as in, on the evening of the 26th (one day late) the tracking info I had said VERBATIM: “Arrives June 25th”.. obviously there was some very poor handling of technology on someone’s part.Delayed. Poor communication.
6/28/2022
box was left at a neighbors across the state highway from where I live. thankfully he read my address and tracked me down. I received my box in the early evening hours. very unhappy
Left in wrong spot.
6/27/2022
Delivered early. Friendly service. Contacted before delivery. Well protected parcel. Left parcel in a safe place.
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Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
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