Cainiao Customer Reviews
Integrated
Automatic tracking software built for your carrierGet a free demo
4.81
122 ratings
5
4
3
2
1
1/5/2026
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
12/29/2025
Delivered on time. Delivered early. Friendly service. Well protected parcel.
12/23/2025
Son buenos, y a tiempo Delivered on time. Left parcel in a safe place.
11/7/2021
Delivered on time. Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place. Contacted before delivery.
11/7/2021
Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.
10/17/2021
Well i thought it would actually give me live events on how it took place like Amazon did and i thought it would send me a notification that my package arrived but it didn’t. I feel like y’all should work on that yes it did arrive the same time the package that my mom ordered came but i feel like y’all should at least say if it got delivered or not. Yes i did get it but i just need the notificationsPoor communication.
10/5/2021
Alles perfekt! Delivered early. Contacted before delivery. Friendly service. Well protected parcel.
9/16/2021
im so happy i got my package Delivered on time. Delivered early. Well protected parcel. Left parcel in a safe place.
8/29/2021
Delivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
Enhance the entire post-purchase experience with AfterShip
Integrate Cainiao and Multi-Carrier Tracking APIs
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.- Global coverage: 1,100+ carrier integrations and 52+ languages
- Accuracy: Normalized data and standardized 7 main-statuses and 33 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
Recognized by customers for exceptional service
