DHL eCommerce Customer Reviews
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4.39
6,457 ratings
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4/28/2022
U seem to have delivered the package to the wrong address. The package should be delivered to GL11 5BT and not that listed. Why don’t u use the contact number supplied in UK for me 07342089129. I need the item urgently and I don’t know why u have delivered it to the wrong address. Please can DHL uk contact me with an update asap
4/27/2022
Was delayed for multiple weeks past expected time of arrival, DHL had a lack of proper response until I was told that it had finally left the warehouse it had been stuck, after that the shipment carried on as expected. Package was delivered with no damage and was the correct package, no complaints as far as the store goes.Poor communication. Delayed.
4/27/2022
After first two weeks, I tracked the order, one of the items has canceled because of some excuses. Therefore, I was responsible for tracing of cancelation, NOT company!. After one month, I had to pick the package up from the post office, while I paid for delivery in the final destination. I charged extra money (almost 6 eures), while the company mentioned on the website that the price is the final price.
Millora tota l'experiència postcompra amb AfterShip
Integra DHL eCommerce i les API de seguiment multioperador
Integrau fàcilment el seguiment d'enviaments al vostre sistema o lloc web per obtenir una experiència de seguiment perfecta. L'API de seguiment d'AfterShip us permet oferir visibilitat de l'enviament a diversos punts de contacte sense estirar els vostres recursos de desenvolupament.- Cobertura global: més de 1.100 integracions d'operadors i més de 52 idiomes
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- Integritat de les dades: la IA ajuda a reconèixer nous patrons de números de seguiment
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